Here's What Our

Clients Have To Say

We’d love your opinion on how we’re doing!

Jamie Peltz
Jamie Peltz
18:53 25 Aug 24
Working with The Luczkowski Agency has been wonderful . Their prompt attention to our needs and their ability to provide competitive quotes has been truly appreciated
Richard Mastnardo SR
Richard Mastnardo SR
17:44 18 Aug 24
I switched to Barb because I felt that the agency that I gave all my business to for the past 12 plus years wasn't giving me what I was paying for or what I felt I deserved form my agent. I spoke more Barb in one year, then my agent that she replaced in the past years. All I received from them was a bill. Barb actually discusses my coverages with me and advises me what to do.
Luis Bota
Luis Bota
08:30 16 Aug 24
Great service
Ace
Ace
06:10 16 Aug 24
Exemplified professionals, you can't wrap yourself in bubble wrap from life's unforeseen circumstances; but the Luczkowski agency is the next best thing.
Steven Romelfanger
Steven Romelfanger
20:59 15 Aug 24
The Agency and it's Staff are always on top of the customer's needs and ready to work with them on the situation at hand. It's good to know someone has your best interest in mind when the need arises.
Tony Palmieri
Tony Palmieri
18:42 15 Aug 24
I met Barb at my local Chardon Chamber of Commerce Holiday Party in December. We struck up a conversation and I asked her if she was interested in quoting my commercial insurance policy. She was able to save me money with a very reputable carrier so I switched. She's always responsive and she's now quoting my commercial vehicle policy. Fingers crossed for a better rate with the same/better coverage. :-)UPDATE: Barb is now my agent. Saved me considerable $$$ and is providing better coverage than my previous insurer. Many thanks to Barb and her team! A+
Charles Crehore
Charles Crehore
18:18 15 Aug 24
Highly recommended! 👌
Morry Barron
Morry Barron
17:25 15 Aug 24
They have great people and answer emails almost immediately.
David Khanin
David Khanin
00:04 26 Jun 24
Barb and the team has been fantastic! My last broker took 4 days to respond to an email or call me back. Barb has answered all of my calls and emails same day and walks me through anything I need. 12/10
Michelle Wolf
Michelle Wolf
21:46 22 May 24
Not only is the Customer Service great so is the Communication! My husband, myself, Kim C and Barb L were all on the same page throughout the entire process of getting Insurance. And Barb was quick to answer any and all questions that we had afterward-weather via email or phone. Not to mention they have been taking care of my family now for at least 10yrs. My Mother was the one that recommended Barb & the Agency. Thank you & the team for your care and Quality Service! Highly recommend this Agency!
Vicki Elder
Vicki Elder
17:54 11 May 24
Great staff. They work hard to find the best options for their clients.
Charles Mozingo
Charles Mozingo
14:05 08 May 24
Barb was knowledgeable and accommodated my unusual schedule - she patiently answered my questions and concerns and provided valuable counsel and advocacy for us to decide on insurance carriers.
Michael Salem
Michael Salem
18:29 10 Apr 24
Quick and easy. Good communication and followed up on everything
Georg Abakumov
Georg Abakumov
00:22 14 Feb 24
I was looking for family health insurance and called the Luczkowski Agency as it was near our home. During the initial telephone call I understood that I was dealing with professional, knowledgeable, and extremely pleasant folks whose main concern was the welfare of our family. During my in person meeting Barb Luczkowski quickly showed me the best health insurance options and efficiently met our health insurance needs. I will continue to work with the Luczkowski Agency as other insurance needs arise and will refer friends and business associates to the Luczkowski Agency.
scott weinflash
scott weinflash
15:29 12 Feb 24
we have had an excellent experience, fair pricing and great service.
Elizabeth Malone
Elizabeth Malone
15:21 26 Jan 24
Barb has been my agent for over 20 years! She always helps me with my home and auto insurance when I have a question. Her and her team get back to me right away. I really appreciate having someone I can trust!
Robert Schulz
Robert Schulz
23:12 12 Jan 24
Barb is the BEST!!
Keith Hill
Keith Hill
15:33 26 Nov 23
I've been with Luczkowski Agency for 10 or more years, any time I had a question or issue I got right through to a person and not a recording. If I had to leave a message they would respond shorty after and made sure I had the right information and explained the details and never made me feel rushed through it. Also in the whole time I've been with them I've only talked to 2 agents and I have Home, Auto and rec. Ins. through them. That's exactly what I want from my Insurance Agency
Mindy Burk
Mindy Burk
14:52 25 Nov 23
Awesome company, have always been willing to assist and very prompt.
Donna Andrew
Donna Andrew
14:37 25 Nov 23
Very personalized experience. Always willing to answer questions.
William Powell
William Powell
14:23 25 Nov 23
Barb and her staff are the best
Robert Vince
Robert Vince
14:17 15 Nov 23
We have used Barb and her team for the past 6 years. They've always looked after us and helped us with our insurance needs.
Karen German
Karen German
03:14 15 Nov 23
I met Barb years ago thinking I was calling an insurance company close to my house. She was so nice and easy to talk to, that I agreed for her to come to my house and quote me on homeowners insurance. When I asked why her quote was a little higher than another insurance company, she went line by line with both quotes to explain what was missing from the cheaper quote. She told me that she could offer the same policy, and then hers was cheaper. She had me and my husband go over both quotes and choose what worked best for our family.
Traci Nerone
Traci Nerone
23:56 14 Nov 23
Barb and her team are always very professional !!They make you feel very comfortable .... I would recommend them to all of my friends and family without hesitation.
Sierra Hummer
Sierra Hummer
23:40 14 Nov 23
So knowledgeable and helpful when I have any issues or questions regarding home insurance!
Duane Riding (DJ)
Duane Riding (DJ)
21:38 14 Nov 23
Very helpful
Tina Walker
Tina Walker
21:36 14 Nov 23
The staff and business is like a family, Willing to be there to help if they can
Kathleen Crawford
Kathleen Crawford
13:22 09 Oct 23
The Luzkowski Agency & Barb in particular went overboard getting our coverage in place before closing. Highly professional & friendly office staff!
Paige luczkowski
Paige luczkowski
23:46 05 Sep 23
fantastic customer service skills and knowledge
Mariana Menin
Mariana Menin
21:25 14 Aug 23
I had a great experience with Luczkowski. The service was quick, responses to my queries and requests were turned around very fast, and the communication was transparent and efficient. Definitely recommend them.
Roger Loveland
Roger Loveland
14:14 18 Mar 23
A great place to handle your insurance needs! They have consistently been helpful when I call them and quick to answer questions or concerns. Very nice people to deal with in the over 10 years that they have been my primary insurance agency!
SB Gravely
SB Gravely
02:42 21 Feb 23
Thanks for the great service by Barb to get us enrolled in the right insurance!
RIAN SMIT
RIAN SMIT
08:24 12 Jan 23
Excellent service
James Gallucci
James Gallucci
16:58 26 Dec 22
Molto buono!
Ron Schultz
Ron Schultz
13:14 26 Dec 22
Great service with kim
Melinda Burk
Melinda Burk
11:57 26 Dec 22
Everyone has always been very helpful, call back promptly. Great group!!!

I started with Barb because I had been fussing with my old personal lines carrier about their billing cycle.  I sure wasn’t expecting the thoroughness of her presentation, and her genuine concern that we had adequate coverage for our situation.  The cost was about the same, but the care so much better that we switched.  With no pressure from the agency, we submitted our business insurance for review and they recommended some things that made very good sense, again at a reasonable price, so we switched that over.  The office responds to our customer’s request to provide COI’s immediately and accurately.  So, having done so well with all things insurance, when I lost my private health coverage, among many options, I checked with the agency about putting together a company plan, which we now offer to our employees.  I can’t say enough about the genuine interest that this agency has in making sure we are balancing the cost of insurance vs our genuine need for protection.  They’re pleasant, easy to work with, personable, and have our best interest at heart.

Dave Strahl

I’ve been working with Barb and her team for the past several months.  I’ve been truly impressed with their level of service and professional expertise.  They absolutely know this industry and how to help families and businesses in the community.

Randy Rohde

Barb and her staff are professional and help their clients find the best rates available. They are the best agency I have ever been with and offer a wide variety of services to help all their clients!

Michelle Serfozo

Very Professional and Dedicated Staff. Absolutely Courteous, Dedicated,  Prompt and we always felt at home while dealing with them for almost over a decade and never thought of switching in spite of several price down offers. Good Luck, Keep up the good work.

Ramesh Vaid

A great place to handle your insurance needs!  They have consistently been helpful when I call them and quick to answer questions or concerns.  Very nice people to deal with in the over 10 years that they have been my primary insurance agency!

Roger Loveland

I have been with the Luczkowski agency for many years and will continue to do so for many more years to come. They strive to provide excellent customer service. I feel like a valued customer and   I appreciate knowing if I ever need help my agent will be there for me.

Louise F.

EXCELLENT CUSTOMER SERVICE! You are treated like family! Barb and her staff go above and beyond for their customers! They are active with not only with their customers but also with the community ( an A++ in my book!) They are knowledgeable, kind and very prompt getting you information, getting you the best rates on any coverage or answering questions. I HIGHLY RECOMMEND this office and Nationwide!!

Kristine Shreves

Barb and the agents at the Luczkowski Agency are GREAT!!  Whenever I have a question, I do not hesitate to call or send an email because I know they will get back to me with an answer.  They are kind, efficient, and extremely helpful.  Recently, I switched with another carrier associated with the Luczkowski Agency because Barb wanted to help bring my high insurance rates down. She knew that being a single parent with a college student was costly for me.  I cannot say enough good things about this agency.

Melissa Eisel

We have been with Nationwide for almost 20 years now and wouldn’t think of switching to anyone else. We have been with Luczkowski Agency for a lot of that time and they take excellent care of us. We get great rates and they update them twice a year and give us savings anytime they are available. When other homes on our street got flooded, we were the only ones who actually got help from our Insurance Company! The only ones. I couldn’t believe the other companies didn’t do anything for their clients. They have gone out of their way to make life bearable when it has been hard and trials have come. We have used the car towing service repeatedly and they have always been there. We love Nationwide and think they are exceptional.

David Marks

Great agency! Always very helpful finding the coverage I needed. Was very quick to respond to any questions or concerns I had.

Louise Reames

They shop around and always get you the coverage you need at an affordable price. Staff is friendly and very knowledgeable.

Dale D,

The Luczkowski Agency always exceeds my expectations and the team provides outstanding customer service! I can call them with any questions and get an immediate answer from someone I know at the agency. I love the service and I highly recommend the Luczkowski Agency for all of your insurance needs.

Frank S.

I’ve had an excellent experience working with the Luczkowski Agency. Their communication is fantastic, they are pleasant to speak to, and are extremely helpful. I have multiple insurance policies with them and will be continuing to work with them. I highly recommend it.

Daniel C.

Barb and her team are the best. Service and attention to detail assure me that  I have the right coverage, no more or less than I need, and at the right price. I have homeowners, auto, and even my motorcycle insurance with the Luczkowski Agency.

I had an auto claim, repairs done at the shop I chose, and no hassles at all getting the work paid. The follow up was great,  Barb called to be sure the work was done and I was happy.

I give Luczkowski Agency my highest rating!

Norm I.

Insurance is a vital need in this busy and changing world, and you need care and support from knowledgeable and caring professionals…, and that would be The Luczkowski Agency Insurance & Financial Services.

For years this team has helped me find exceptional and affordable care for the entire family.

When we needed the Luczkowski team most, they were there for us.

I’m so grateful for the peace of mind and kind, caring support.

The Luczkowski Agency is the best insurance and financial service company in the business.

Elaine S.

Barb and her team are knowledgeable, professional, and dedicated to helping their clients–even if they may not be the best price. I would definitely recommend them!

 

Julia B.