So, my insurance is pretty complicated, both business and personal. We have teenaged kids, multiple homes, a couple of toys and a retirement to protect. Our insurance had been handled by the son of a close family friend, who did a excellent job but wasn't able to write the major carriers, and had landed us with a company who had zero flexibility around when payments were due. We are very rigid in our processes as well.
Barb and the Luczkowski Agency took a look and gave us the full grown-up treatment. Their review of our situation and thorough understanding of the coverages available to fit our needs was extraordinary. Surprisingly, the prices with Nationwide were competitive as well.
The cherry on the top was that Barb is such a peach! Her approach to selling insurance was to convince us that she was looking out for our best interest, and that she was only going to be satisfied if we got the right product for us, regardless of how she fared in the transaction.