I switched to Nationwide after being unhappy with my previous insurance agency. Although I have not yet had any reason to submit a claim, I have found Barb and Joyce, as well as anyone else I had to deal with, very personable, and always willing to take whatever time and effort it takes to explain a policy, or any changes that may have occurred. I feel they are doing their best to supply very good coverage at very competitive rates. My husband has a rather difficult schedule to work with, and Barb and Joyce were both willing to stay late to meet our scheduling needs, and answer our questions or concerns.
We appreciate the personal attention in a time when automated phone programs seem to be the norm when contacting many businesses.